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The Code of Ethics
Ethical Concerns & Disputes
REALTORS®' Pledge of Performance and Service
REALTORS® are real estate professionals who have chosen to join the National Association and abide by its strict Code of Ethics.
What does this mean to you?
It means that any REALTOR® with whom you work has voluntarily agreed to abide by a Code of Ethics, based on professionalism and protection of the public. The Code of Ethics is a detailed document that spells out the professional responsibilities of every REALTOR®.
This is your assurance of dealing with a professional who has your best interests in mind.
REALTORS® are subject to disciplinary action and sanctions if they violate the duties imposed by the Code of Ethics; however, many times difficulties arising from a real estate transaction are just a result from misunderstanding or a miscommunication. Because of this we first encourage an attempt to deescalate the problem. In situations where individuals would simply like to educate or alert members to a potential violation of the Code of Ethics or license law, we recommend contacting the Managing Broker of the Office or Firm to discuss the issues that are taking place. Another option is to fill out a Problem Prevention Report which will be sent to the member in a pro-active effort to educate the member in the area of the potential violation. You may opt to remain anonymous.
In most cases, open and constructive discussion often resolves questions or differences, eliminating the need for further action.
Ethics complaints may be filed by REALTORS® or members of the public. Ethics complaints serve to educate members as well as provide a disciplinary process when violations have occurred.
Below are several resources to help you understand what filing and processing an ethics complaint entails, and the general process you can expect. Before filing a complaint, please be sure to understand the full procedure by reading the information provided.
If you are not sure which of the options below best fit your scenario, you can fill out the form below to submit your concern or you may contact us at (574) 269-6706.
A call to a real estate lawyer costs an average of $300 per hour. In just one hotline call, you can offset your IAR dues! To managing brokers only (or their designated agents), the REALTOR® Legal Hotline (1-800-444-5472) is available Monday through Friday from 9:00 AM – 5:00 PM. This service provides members with direct access to a qualified attorney who can offer information on real estate law, Real Estate Commission Regulations and related matters.